Terms of service

TERMS OF SERVICE

Last updated: June 16, 2026

OVERVIEW

Welcome to LUNIA JEWELRY. Throughout the site, the terms "we", "us" and "our" refer to LUNIA JEWELRY. We provide this website and all related information, products, services, tools, and content to offer you a secure and enjoyable shopping experience.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website.

SECTION 1 - ELIGIBILITY

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

You agree to provide accurate, current, and complete information when placing an order or contacting us.

You are responsible for maintaining the confidentiality of any account information and for all activities conducted under your account.

SECTION 2 - PRODUCTS

We strive to display our products as accurately as possible. However, actual colors and appearances may vary slightly depending on your device settings and screen display.

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

By placing an order, you are making an offer to purchase our products.

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

Orders cannot be cancelled once they have been processed or shipped.

All sales are final.

We do not accept returns or exchanges unless an item arrives damaged or defective.

If you receive a damaged item, you must contact us within 48 hours of delivery and provide clear photographs of the damaged product. Refund requests submitted without photographic evidence may not be approved.

Please refer to our Refund Policy for additional details.

SECTION 4 - PRICING AND PAYMENT

All prices displayed on our website are subject to change without notice.

Prices do not include shipping fees, customs duties, import taxes, or other charges unless otherwise stated.

You agree to provide valid and accurate payment information for all purchases.

By submitting payment information, you represent that you are authorized to use the selected payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

Risk of loss and ownership transfer to the customer upon delivery to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, designs, and trademarks, is the property of LUNIA JEWELRY and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or exploit any content from this website without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of any third-party websites.

Accessing third-party websites is done at your own risk.

SECTION 8 - PRIVACY

Your use of this website is governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

SECTION 9 - CUSTOMER FEEDBACK

If you submit reviews, suggestions, comments, photos, or other content to us, you grant LUNIA JEWELRY a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing, promotional, and business purposes.

You confirm that any content you submit does not violate the rights of any third party.

SECTION 10 - ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping information, or availability.

We reserve the right to correct such errors and to update information at any time without prior notice.

SECTION 11 - PROHIBITED USES

You agree not to use our website:

For unlawful purposes.
To violate any applicable laws or regulations.
To infringe intellectual property rights.
To upload viruses or malicious software.
To collect personal information from other users.
To engage in fraudulent or abusive activities.
To interfere with the operation or security of the website.

Violation of these rules may result in termination of your access to our Services.

SECTION 12 - TERMINATION

We reserve the right to suspend or terminate your access to our website and Services at any time without prior notice if we believe you have violated these Terms.

SECTION 13 - DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding the operation of the website or the accuracy of information provided.

We do not guarantee uninterrupted or error-free access to the website.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, LUNIA JEWELRY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability for any claim shall not exceed the amount paid by the customer for the product giving rise to the claim.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless LUNIA JEWELRY and its affiliates, employees, contractors, and service providers from any claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or misuse of the website.

SECTION 16 - SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and LUNIA JEWELRY regarding the use of our Services.